Contact us
A real person reads every message and replies within 2 business days, Monday to Friday.
For order and download problems, please include the email address you used at checkout and your pattern code (for example WTP-919940) so we can find you quickly.
Or send us a message
We reply within 2 business days, Monday to Friday.
What we can help with
- Download not arriving — check spam first, then email us and we will re-send it. See the delivery policy.
- A faulty or incomplete file — we will fix it or refund it. See the refund policy.
- Choosing a size — send us your bust, waist and hip measurements and what you are making. The size guide covers most cases.
- Printing and scale problems — nine times out of ten this is printer scaling; the printing guide covers the fix.
- Pattern requests — tell us what you want to sew. It genuinely shapes what gets drafted next.
Business details
Kaia Patterns1615 Platte St #200
Denver, CO 80202
United States